Our clients include some of the largest and most prestigious organizations in the world. Part of partnering with blue chip companies is being able to pass the vetting process and adhere to the strictest possible standards. Trust us, no matter how strict your compliance department is or how deep your security review has to go, we’ve been through tougher.
Regardless of how many security cameras we have (we can’t say), how many levels of encryption we use (we can’t say), or how often we do system-wide backups (we can’t say), nothing could be higher than the standard we hold for ourselves. We put everything we have into our company and our clients.
How is it possible that we partner with such a broad spectrum of clients and produce such a large volume of work? Integration and a streamlined, structured workflow.
Determining the fastest and most secure connection to our clients is vital. It allows for not only peace of mind but also our industry-leading turnaround times. At the onset of a new partnership we discuss, brainstorm, and test potential integration strategies with our new client. Whether secure email, FTP site, direct connection server access, or dedicated computers, we examine every possible method of integration.
Once we’re connected, we adapt our workflow to fit each client. Our internal workflow is structured for maximum efficiency and attention to detail. We start with our structure as a base and determine the best way to partner with our clients.
Finally, once the logistics are done, we immerse ourselves in each client’s company, brand, and way of doing business. We hold meetings, conference calls, and online training and education sessions. We review brand guidelines and existing collateral to digest as much information as possible, all in an attempt to embody each client’s look, feel, and culture.
The implementation and monitoring of best practices are critical. Effectively managing process and workflow is paramount to our success and ultimately the success of client projects. As such, internal processes are documented and reviewed regularly to ensure quality, consistency, and efficiency.
By using our detailed job intake and tracking procedures, coupled with specialized accounting/billing software, we can monitor every project throughout its entire lifecycle to ensure we stay time-efficient and cost-effective. Our production manager — who has the ability to locate, track, and expedite projects — continually monitors these processes throughout the day. This organization and meticulous recordkeeping allow us the ability to deliver quality work on time and on budget.